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FAQ


Why purchase from tinyWishes?

- We are the original Wish Bracelets made in England.

- We think of our customers as friends and family.

- We love creating new original designs that surprise, amaze and amuse our customers as well as create a little positivity and magic.

- We are passionate about working with small businesses to co-brand products and packaging.

- We are proud of our worldwide following, we love sending our wishes around the globe.

- We pride ourselves in giving enchanting customer service.

- We love to give back and support a number of charities close to our heart.

- Plus we offer free postage on all UK orders.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How much does postage and packaging cost?

All orders sent with the United Kingdom are currently free.

How long will my order take to arrive?

An email will be sent when your order has been dispatched which is usually within 3 working days of placing the order.

Delivery within the UK takes 3-4 days from dispatch but please allow up to 15 working days, this is a very rare occurrence though.

Can I order if I live outside the UK?  

Yes you can, we send tinyWishes bracelets all around the world!

For orders outside of the UK, postage starts at £2.50 and orders will be sent via Royal Mail Airmail.

International orders take 7-10 days, but allow up to 21 days.

On rare occasions, a customs charge may apply on orders sent outside of the UK, which is out of our control. You can contact your local postmaster for more details. tinyWishes will not be held responsible for these charges.

Can I return an item?

If for any reason you are not 100% satisfied with your purchase, please contact us within 7 days of receipt. Items must be returned in the same condition as they were received.

Can you provide favors for my wedding?

We can produce personalised items ideal for a wedding or party. Just get in touch as we have an option for most budgets.

Do you supply wholesale?

Our Wholesale Discovery Packs provide your store or salon with a great value, highly popular range of our Wish Bracelets. Packages currently start from £50.

Our bracelets make a great till point impulse purchase or fantastic link sale item. Get in touch for more details and to apply to be one of our wholesale partners. 

How long should my Wish Bracelet last?

The answer to that is part if the fun, however heavy usage of alcohol based products such as perfume and deodorant etc near your bracelet could cause it to weaken and break prematurely.

Do you provide free products for bloggers?

We get many requests for free products. We only consider these if the blogger is already a tinyWishes friend, fan or existing customer plus active on our social media channels.

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